Account Help

Your MCC Accounts

As an MCC student, you have several accounts that work together. This page walks through getting set up and what each account is for.

myMartin (Password Portal)

myMartin is your central login. Use it to manage your password and access most other MCC systems. After admission, you'll receive your username and instructions for setting your password.

Setting Up Your Account

Your myMartin account is created after your application or class registration has been completed. Use this account to login to every service and college-sanctioned computer. Note: creation of your account does not necessarily indicate that you have completed all admissions steps.

Email Address

Your email address should have been given to you. In any case, your email address can be calculated as follows: your first initial, last initial, the last five digits of your student ID number, followed by @my.martincc.edu.

Example: John Smith, who has a student ID number of 1234567, would have an email address as follows: [email protected]

When you login the first time, it is much easier using a computer or tablet. To login the first time, you will need your email address and your initial password. If you are a curriculum student who applied to the college through CFNC, then your login credentials should have been emailed to your personal email address and should have been contained in your welcome letter. If you are a continuing-education student, then you should have been given your email address and initial password from a staff member in your program. If you are a high-school student taking college classes, you should have received your email address and initial password in your welcome letter. Your designated Career Coach or College Liaison will also have your email address and initial password.

Initial Password

Your initial password allows you to login the first time. If you are a curriculum student who applied to the college through CFNC, then you should have been sent your initial password in your welcome letter. If you are a continuing-education student, then you should have been given your initial password from a staff member in your program. If you are a high-school student taking college classes, you should have received your initial password in your welcome letter. Your designated Career Coach or College Liaison will also have your initial password.

If you cannot find your initial password, then call 252-789-0300 or email [email protected]. Please be prepared to answer several questions to verify your identity; among those questions, you will be asked to supply your student ID number.

Multifactor Authentication

On first logon, you will be prompted to setup multifactor authentication (MFA). MFA enhances account security by ensuring that even if your password is stolen, your account may still not be compromised.

During your first logon, you will see a message: "Let's keep your account secure." To complete setup, you need two out of three: (a) a phone or security token, (b) a personal email address, and/or (c) a personal phone number.

If you do not have a phone, a security token is an option. A security token is a physical device that takes the place of a phone. If you do not have a phone and want a security token, call 252-789-0300 or email [email protected] to setup a time to retrieve the security token. The college has a limited number of security tokens; they are first-come-first-serve.

MCC Email (Microsoft 365)

Every MCC student is assigned a college email address through Microsoft 365. This is the official channel for communicating with college staff and instructors, so check it regularly. Sign in with your MCC email address and password.

Self-Service

Self-Service is where you register for classes, view your grades, check your account balance, and manage personal information.

What You Can Do in Self-Service

• Register for classes — search the schedule and add classes for upcoming terms
• View your schedule — see when and where your classes meet
• Check grades — current term grades and your cumulative GPA
• Account balance & payments — view what you owe and pay tuition
• Financial aid status — track your aid awards and disbursements
• Academic plan — see your degree progress
• Update personal info — address, phone, emergency contact

First-Time Setup

Already admitted? Your Self-Service account is created automatically. Sign in with your myMartin credentials. If you can't access it, see the Locked Out or Need Help section below.

Moodle

Moodle is your online classroom. Course materials, assignments, discussions, and online learning all happen here.

What You'll Do in Moodle

• Read your course syllabus and instructor announcements
• Watch lecture videos and review course materials
• Submit assignments, quizzes, and exams
• Participate in discussion boards with classmates
• Check your grades and instructor feedback
• Message your instructor with questions

New to Moodle?

Online Student Orientation includes a walkthrough of Moodle basics — logging in, finding your courses, submitting assignments, and checking grades.

Locked Out or Need Help?

If you're having trouble logging in or forgot your password: