Account Help

Your myMartin account is created after your application or class registration has been completed. Use this account to login to every service and college-sanctioned computer. Note: creation of your account does not necessarily indicate that you have completed all admissions steps.

When you login the first time, it is much easier using a computer or tablet. While logging the first time with a phone is possible, it is considerably more difficult. After the first login, you can more easily login using only your phone.

Account Requirements

To login the first time, you will need:

Your myMartin email address
Your myMartin initial password

If you are a curriculum student who applied to the college through CFNC, then your login credentials should have been emailed to your personal email address and should have been contained in your welcome letter. If you are a continuing-education student, then you should have been given your email address and initial password from a staff member in your program.

If you are a high-school student taking college classes, you should have received your email address and initial password in your welcome letter. Your designated Career Coach or College Liaison will also have your email address and initial password.

Email Address

Your myMartin email address should have been given to you. In any case, your email address can be calculated as follows: your first initial, last initial, the last five digits of your student ID number, followed by @my.martincc.edu Example: John Smith, who has a student ID number of 1234567, would have an email address as follows:

js34567@my.martincc.edu

Initial Password

Your initial password allows you to login the first time. If you are a curriculum student who applied to the college through CFNC, then you should have been sent your initial password in your welcome letter. If you are a continuing-education student, then you should have been given your initial password from a staff member in your program.

If you are a high-school student taking college classes, you should have received your initial password in your welcome letter. Your designated Career Coach or College Liaison will also have your initial password.

If you cannot find your initial password, then call 252-789-0300 or email it@martincc.edu. Please be prepared to answer several questions to verify your identity; among those questions, you will be asked to supply your student ID number.

Multifactor Authentication

On first logon, you will be prompted to setup multifactor authentication (MFA). MFA enhances account security by ensuring that even if your password is stolen, your account may still not be compromised.

During your first logon, you will see a message indicating that "more info is required." To complete setup, you need two out of three: (a) a phone or security token, (b) a personal email address, and/or (c) a personal phone number.

If you do not have a phone, a security token is an option. A security token is a physical device that takes the place of a phone. If you do not have a phone and want a security token, call 252-789-0300 or email it@martincc.edu to setup a time to retrieve the security token. The college has a limited number of security tokens; they are first-come-first-serve.

Self-Service

Self-Service is where you register for classes, check your grades, see your progress towards your goal, discover which courses are being offered in an upcoming term, see financial aid that has been awarded, pay for classes, see financial charges for registered classes, etc.