Account Setup Help

At the college, you have an account called your "myMartin" account. Use this account to login to every service: email, Self Service, Moodle, etc.

Username

Your username is your first initial, last initial, and the last five digits of your student ID number. (Your student ID number is included on your admissions letter from the college.) Example: if John Smith had a student ID of 1234567, then the myMartin username would be the following:

Email Address

Your email address is your username, followed by @my.martincc.edu. John Smith's email address would be as follows:

Set Password

To set your password, use the Password Portal. Click the Create/Reset Password button, and then follow the prompts.

Multifactor Authentication

On first logon, you will be prompted to setup multifactor authentication (MFA). MFA increases the security of your account by ensuring that even your password being stolen does not necessarily breach your account.

During your first logon, you will see a message indicating that "more info is required." To complete setup, you need two out of three: (a) a smartphone or security token, (b) a personal email address, and/or (c) a personal phone number.

Any type of phone can be used for MFA. However, a smartphone (Android or iPhone) is most convenient. However, if you do not have a smartphone but still want convenience, a security token is an option. A security token is a physical device that takes the place of a smartphone. If you do not have a smartphone and want a security token, call 252-789-0300 or email it@martincc.edu to setup a time to retrieve the security token. The college has limited number of security tokens; they are first-come-first-serve.